Customer Support

Find everything you need for problem solving and assistance

Frequently Asked Questions

Check answers to the most common questions

View FAQ

Email Support

Contact us via email if you need direct assistance

Send Email

Contact Form

Send us your detailed inquiries through our form

Contact Us

Support Information

Response Time

  • Email inquiries: Response within 24-48 hours
  • General inquiries: 1-2 business days
  • Technical issues: Handled by priority

Support Scope

  • PDF conversion and editing tools usage
  • Image processing tools inquiries
  • Personal customs clearance code verification system
  • Technical issues during site usage
  • General usage tips and guides

Help Resources

PDF Tools Guide

Detailed instructions on how to use all PDF-related tools including conversion, merging, and splitting.

Image Editing Guide

Guide on using image tools including resizing, background removal, and format conversion.

Customs Verification Guide

Instructions and precautions for using the personal customs clearance code verification system.

Troubleshooting Guide

Common errors and solutions, browser compatibility issues, and more.

Contact Information

Customer Service Email: gooodlux@naver.com
Business Hours: Weekdays 09:00 ~ 18:00 (Excluding weekends and holidays)
Response Time: Response within 24-48 hours for email inquiries